Frequently Asked Questions


“Red light therapy” refers to treatments from LEDs that deliver wavelengths of natural red and near-infrared light. Red light therapy does not rely on heat, a major difference between natural light treatments and heat-based modalities like an infrared sauna, traditional sauna, or other type of heat therapy. Red light therapy describes natural light treatments that deliver the same therapeutic red and near-infrared wavelengths as natural sunlight. This differs from artificial light treatments like tanning or bright light therapy from a light therapy lamp, light box, or happylight. Red light therapy may also be referred to as the following terms: RLT, photobiomodulation (PBM), phototherapy, LED therapy, LED light therapy, low-level laser therapy or low-level light therapy (LLLT). 

Red light therapy has become a popular natural health intervention, both in professional and clinical settings and with home devices like Orion. Light therapy technology has been used in medicine for decades, and NASA experimented with red light therapy in the 1980s and 1990s. In the last decade, red light therapy has become more widely used thanks to breakthroughs in LED lighting technology that have made affordable home devices possible. Major advances in clinical light therapy research and increased public interest in natural health technologies, have also contributed to the growing use and popularity of red light therapy. 

Red light therapy has been rigorously studied and tested for decades, from NASA to the leading medical research institutions in the world. In 2013, several of the world’s leading dermatologists and clinical researchers from Harvard Medical School and MIT published a peer-reviewed meta-analysis noting red light therapy’s “non-invasive nature and almost complete absence of side effects.” Orion uses only the red and near infrared wavelengths that are clinically-proven to be safe and effective. However, we always recommend consulting with your healthcare provider for specific questions about your health condition(s).

Orion devices are engineered to have low EMF levels. However, anything with an electric current running through it is going to generate some electromagnetic field. At the recommended usage distance of 6-12 inches, our devices emit no detectable levels of EMF.

Yes, LEDs make a big difference! LEDs are the most effective technology for controlling the wavelength and direction of light therapy. They also allow for the delivery of high-intensity output with minimal heat. They are by far the most efficient source for red light therapy and Orion only uses medical-grade 5 watt LEDs for optimal results.

Orion is a natural, non-invasive, and chemical & drug-free therapy. However, out of caution, we recommend you consult with your healthcare provider if you take photosensitizing drugs like Tetracycline, Digoxin, Retin A, and others.

Red light therapy is safe to use during pregnancy. Red light therapy has been shown to increases blood circulation in the body and can prevent hair loss. Studies have found that red light therapy accelerates wound healing and reduces scarring on the body during the postpartum period. Consult with your healthcare provider for further questions about using red light therapy during pregnancy.

The Orion Pro lineup is our next generation models of the Orion series. The Orion Pro lineup includes a new synaptic feature and a more modern design.

The synaptic feature gives you the flexibility to expand and customize your red light therapy system by connecting any two Pro devices together. As for the modern design, the Pro lineup features a new seamless full-body casing for a refined and smooth finish.

Getting Started

It varies by person and how consistent you are with treatments. Many users report acute energy and cognitive benefits with each use. Many see benefits like reduced inflammation and muscle soreness in a matter of days, or weeks. More full-body health benefits like skin health, fat loss, and other long-term improvements may take 2-3 months of consistent daily use.

More doesn’t always mean better! Treatments longer than 20 minutes won’t necessarily lead to greater benefits because your cells can only absorb so much light each day. The great thing about Orion is that you can obtain the same benefits in less time versus other products on the market because of our industry-leading irradiance. We recommend 10-15 minute treatments (and 20 minute treatments for symptomatic areas) up to 2 times per day for the best results.

Red and near-infrared (NIR) light are both in the natural light spectrum and have been clinically proven to enhance cellular function. The main differences are that red light at 660nm is readily absorbed by skin tissue, leading to improved skin health and collagen production. Near-infrared light at 850nm is invisible to the human eye and penetrates into deeper tissue, leading to benefits like increased muscle recovery and reduced joint pain.

Beam angle is a measurement of how light is distributed from a light source. Some LED light manufacturers use a wide beam angle of 90 degrees, which causes the power density to reduce over distance, compared to a narrower beam angle of 60 degrees. If you are planning to use red light therapy to target a larger area of your body by positioning yourself further away, a narrower beam angle is highly recommended. Orion uses an optimal narrow beam angle of 60 degrees to ensure therapeutic power density at further distances.

Protective eyewear is included with each device and is recommended to be worn at all times. Do not stare directly into the light without protective eyewear. We recommend that you consult with your healthcare provider if you have any eye conditions. 

Unlike red light, near infrared light is invisible to the naked eye. Orion uses red (660 nm), near infrared (850 nm) or you can use both LEDs at the same time. If the red light LEDs are working, the near infrared LEDs should be as well. To test this on your device, turn only the NIR switch on. You should see a very faint illumination of the NIR LEDs.

Red light therapy has been clinically-proven to help damaged skin heal from burns, cuts, scars, and other blemishes.

Those who have recently undergone LASIK eye surgery may experience more light sensitivity, so we recommend using the protective eyewear that come along with your device while your eyes recover. Consult with your healthcare provider for further questions about LASIK or other eye procedures, and how they may be affected by red light therapy.

Botox and other chemical fillers shouldn’t be affected. However, Orion red light therapy usage is designed to increase your skin's natural collagen production, so you may find you no longer need Botox injections. Consult with your healthcare provider if you have additional questions about how skin treatments or cosmetic procedures interact with red light therapy.

Orders & Shipping

Orders are processed and shipped from Vancouver, BC Canada.

Orders placed outside of Canada are subject to duties, customs, and value added taxes that aren't reflected in our prices.

Visit our Shipping Policy for full details.

Unfortunately, we do not offer local/curbside pickup in Vancouver, as this is to ensure the health and safety of our team, and to continue to serve our customers.

Yes, we offer worldwide shipping. Depending on your country, we will also provide the appropriate power cord with your device(s).

In order to prevent further delivery delays and errors, we are unable to make any modifications once your order has been placed. These modifications include, but are not limited to, cancellations, shipping, billing/payment, and/or item alterations. 

Returns & Warranty

All Orion Basic & Orion Pro devices include a 60-day trial period. You can return your item for any reason (some exceptions apply) within 60 days for a full refund.

The Orion Edge includes a 30-day trial period. You can return your item for any reason (some exceptions apply) within 30 days for a full refund.

Returns must be postmarked before the end of the trial period, which commences upon receipt of the product. Returns shipped after the trial period will not be accepted.

Full details: Return Policy

Orion RLT warranty covers any defects in material or workmanship under normal use during the applicable warranty period. During the warranty period, Orion RLT will repair or replace, at no charge, products or parts of products that prove defective due to improper material or workmanship, under normal use and maintenance. 

Full Details: Warranty

Orion RLT devices are built with high-quality industrial parts and designed to last its lifespan. If any malfunctions occur, your limited warranty covers:

Orion 300, 500, & 1000 - 3 years

Orion Pro 300, 600, & 900 - 2 years

Orion Edge - 1 year